Workshop 12. - 13.3.2015
On March 12 and 13 the workshop aimed to define the total amount of GNSS related information for IFR and VFR pilots training took place. A very specific aviation environment was chosen – premises of the Czech Aviation Training Centre at Václav Havel Airport Prague. The workshop hosted more than twenty experts, of the four identified types of stakeholders, which are most concerned by the training of pilots. These include Approved Training Organizations, Civil Aviation Authorities and professional associations, Aircraft operators and pilots (instructors and pilot-students).
The objective of the workshop was to deeper understand the needs of the current state of technology and knowledge and create the first step for development of innovative system, content and method for pilots training as one part of the CaBilAvi project.
The workshop was conducted according to the methodology "Design Thinking" and the design principles of centred to human (Human-Centred Design). There were used a structured creative exercises and effective moderation to support the group dynamics leading to better teamwork for achieving the objective of the workshop. Design thinking methodology defines customer journeys firstly. In this particular case there were four of them – a pilot flying IFR flight, a pilot flying VFR flight, CAA officer executing state administration and training organisation performing pilots training. In first round of workshop participants find all interactions between their interest group and training curricula, which were used to review the chosen customer journeys. The customer journeys were then drawn on the walls to hold workshops second round where four mixed groups of participants rotated in front of every single customer journey. All of them played the role of the journey on the wall and looked for best practice and opportunities for EGNSS use. This was not done directly by finding answers to questions how to improve pilot training, but with obtaining feedback about participants’ feelings and experiences. This approach is very important, because by putting a precise and direct question to the expert, he responds in the same way, which cannot cover the entire scope of the issue, as he is only a narrowly focused. However, questions on experiences and feelings can get answers that are more from a person, who uses the technology every day, than an expert, who work with it.
Every thought which sounded at the workshop was recorded in the customer journeys and helped subsequently to create complete list of pains and gains of GNSS usage in flight. The workshop output is used to compile deliverable of WP2 of CaBilAvi project D2.1 Total amount of GNSS related information needed for pilots training, which is first deliverable focused on technical aspects of the project. It will be the foundation stone on which all other CaBilAvi planed work will be build.